tag:status.cesium.com,2005:/historyCesium Status - Incident History2024-03-29T01:23:59-04:00Cesiumtag:status.cesium.com,2005:Incident/198064672024-01-23T17:34:21-05:002024-01-23T17:34:21-05:00Asset archive downloads partially unavailable<p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>17:34</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>09:23</var> EST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.cesium.com,2005:Incident/184267282023-09-07T17:30:21-04:002023-09-07T17:44:44-04:00Investigating elevated error rates<p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>17:30</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>16:48</var> EDT</small><br><strong>Investigating</strong> - We are seeing elevated errors rates for calls to api.cesium.com. We are looking into the issue.</p>tag:status.cesium.com,2005:Incident/180954742023-08-09T10:03:26-04:002023-08-09T10:03:26-04:00Bing Maps API Outage<p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>10:03</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>09:51</var> EDT</small><br><strong>Monitoring</strong> - Bing Maps API is once again operational and we will continue to monitor it before considering the matter resolved.</p><p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>09:32</var> EDT</small><br><strong>Investigating</strong> - While all Cesium ion servers are operational, a Microsoft Bing Maps API outage is affecting Bing-based imagery and geocoding. We are actively investigating the issue.</p>tag:status.cesium.com,2005:Incident/175648682023-06-13T17:59:34-04:002023-06-13T17:59:34-04:00AWS Outage affecting Cesium ion<p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>17:59</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>17:21</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>16:55</var> EDT</small><br><strong>Identified</strong> - Cesium ion is currently experiencing increased error rates for tiling and serving data due to an AWS outage in the us-east-1 region.</p>tag:status.cesium.com,2005:Incident/164814112023-03-13T19:15:49-04:002023-03-13T19:15:49-04:00Cesium ion geocoding API endpoints are currently experiencing unplanned downtime<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>19:15</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>18:03</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.cesium.com,2005:Incident/162987292023-02-27T17:17:22-05:002023-02-27T17:17:23-05:00Cesium ion is experiencing unplanned downtime<p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>17:17</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>17:09</var> EST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.cesium.com,2005:Incident/152551942022-12-31T01:51:30-05:002022-12-31T01:51:31-05:00Scheduled Maintenance for Upgrades<p><small>Dec <var data-var='date'>31</var>, <var data-var='time'>01:51</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.<br /><br />Cesium ion's front-end has moved from https://cesium.com/ion to https://ion.cesium.com. Old URLs will continue to work indefinitely.<br /><br />Historical usage information, typically available at https://ion.cesium.com/usage, may contain partial information until a long-running background process is completed.</p><p><small>Dec <var data-var='date'>30</var>, <var data-var='time'>20:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>09:59</var> EST</small><br><strong>Scheduled</strong> - There will be a scheduled maintenance for Cesium ion on Friday, December 30th, 2022 at 8pm EST (UTC-5). It is expected to last up to 6 hours. We will be using this time to upgrade our cloud infrastructure as part of some exciting improvements we will be announcing next year.<br /><br />During this time, Cesium ion will be available, but read-only:<br /><br /> * Most client application will be unaffected. You will be able to stream your 3D Tiles tilesets or premium Cesium assets such as Cesium World Terrain and Bing imagery.<br /> * Creating/deleting/modifying assets, Stories, teams, tokens, etc.. will be unavailable.<br /> * OAuth-based applications will be unable to login to Cesium ion.<br /> * New account sign ups will be disabled<br /><br />While we do not plan for ion to become completely unavailable at any point in the maintenance window, as with any major infrastructure upgrade there is always a possibility for small pockets of downtime.<br /><br />The Cesium Community has members across the world, and in different work week schedules. To ensure up-time and stability of Cesium ion, and impact the least number of users, we are performing this upgrade during a known period of low traffic.</p>tag:status.cesium.com,2005:Incident/89222342021-12-31T05:30:30-05:002021-12-31T05:30:30-05:00Scheduled Maintenance for Upgrades<p><small>Dec <var data-var='date'>31</var>, <var data-var='time'>05:30</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>31</var>, <var data-var='time'>05:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>23</var>, <var data-var='time'>13:29</var> EST</small><br><strong>Scheduled</strong> - There will be scheduled maintenance for Cesium ion on Friday, December 31 as 5pm EST (UTC-5). It is expected to take approximately 30 minutes. During this time, there will be a brief 2-10 minute window where access to Cesium ion services may become unavailable.</p>tag:status.cesium.com,2005:Incident/70746382021-05-24T05:30:00-04:002021-05-24T11:10:27-04:00Unplanned downtime<p><small>May <var data-var='date'>24</var>, <var data-var='time'>05:30</var> EDT</small><br><strong>Resolved</strong> - Cesium ion experienced unplanned downtime for 10 minutes between 5:12AM - 5:22AM EDT (9:12AM - 9:22AM UTC).</p>tag:status.cesium.com,2005:Incident/63218782021-02-21T01:26:08-05:002021-02-21T01:26:08-05:00Scheduled Maintenance for Upgrades<p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>01:26</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>01:02</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>18</var>, <var data-var='time'>17:17</var> EST</small><br><strong>Scheduled</strong> - There will be a scheduled down time for Cesium ion on Sunday, February 21, starting 1am EST (UTC-5), and expected to last up to 2 hours. We will be using this time to upgrade our cloud infrastructure. During this time, access to all Cesium ion services will be offline.<br /><br />To ensure uptime and stability of Cesium ion, we are performing this upgrade during a weekend so that we impact the fewest number of users possible.<br /><br />We will use this page to keep you updated on the status of the maintenance.<br /><br />If you have any questions or concerns, please reach out to us on the <a href="https://community.cesium.com/">Cesium Community Forum</a>.</p>tag:status.cesium.com,2005:Incident/56566742020-11-25T21:19:47-05:002020-11-25T21:19:47-05:00Elevated Tiling Errors<p><small>Nov <var data-var='date'>25</var>, <var data-var='time'>21:19</var> EST</small><br><strong>Resolved</strong> - Full tiling capabilities have been restored but we will continue to monitor the situation.</p><p><small>Nov <var data-var='date'>25</var>, <var data-var='time'>15:51</var> EST</small><br><strong>Identified</strong> - Currently ion tiling capabilities may be delayed or have a higher rate of failure. We appreciate your patience while we address the problem.</p>